Hermosa Beach Vacation Packages

No amenities. Room was small

I arrived to the property prior to check in times and informed them that I would be returning late so I wouldn’t be considered a no show. She said that was perfectly fine. They were 24 hours. When I arrive to check in. I stopped at the kiosk for 15 minutes with No assistant. I had to call the number, at least five times in order for them to respond, and even after I waited another 15 minutes until someone was able to help me on the kiosk. Aside from that. The property itself is great very clean and well-maintained.

I suffer from a brain injury that makes me extremely sensitive to sound, so much so that my stay at the hotel due to the noise of installing a new HVAC in the home I share with my partner. Because of my noise sensitivity, the staff had to give me a different room than the one I booked because the AC in the original room was too loud. The 2nd hotel room was an upgrade but the hotel honored the day rate I had originally paid for. The kept me at the same rate when I extended my stay an extra night (the HVAC was still being installed. I was deeply grateful by the kindness extended by all the staff at the hotel.